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  Topic Name: Spot tracker service plans transferable?? on: August 14, 2017, 01:27:42 PM
scottsundby


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« on: August 14, 2017, 01:27:42 PM »

I'm looking to buy a used Spot tracker and I've had an offer to purchase one that includes his service plan (Unlimited Tracking) and the Product Replacement Program.

I understand the tracker can be transferred to me, but I am curious if the service plan is also transferable. I called Spot, but they were not very convincing it is possible.

Anybody have experience with this? And if so, what is the process?

Thanks!

Scott
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  Topic Name: Spot tracker service plans transferable?? Reply #1 on: August 15, 2017, 09:31:23 AM
scottsundby


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« Reply #1 on: August 15, 2017, 09:31:23 AM »

For those who have been wondering about this, I received the following email from Spot this morning.

Dear Scott Sundby,

Thank you for contacting SPOT Customer Relations.

We are unable to transfer SPOT accounts on our end.

The only way to take advantage of the service that has already been paid for, is to obtain the login information of the www.findmespot.com account from the person you are purchasing the unit from.

Once you log in, you can modify the customer and billing information to reflect your own.

Thank you,

SPOT
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  Topic Name: Spot tracker service plans transferable?? Reply #2 on: August 16, 2017, 06:22:39 AM
Lentamentalisk


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« Reply #2 on: August 16, 2017, 06:22:39 AM »

Thats what I did. So my login is in someone else's name, but all the contact info is mine. Works just fine as long as I remember the login.
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